Coverage placed on a non-admitted, surplus lines basis

305.555.0140

Claims

Report a loss.

First notice of loss can be filed by the broker or the insured. After a named storm, use this form rather than email so your notice is time-stamped and routed immediately.

First notice of loss

What happens next

Notice acknowledged

Claim number issued on submission.

Referred to the adjuster

Referral made within one business day of notice.

Contact with the insured

The adjuster reaches out directly to arrange inspection.

Broker kept copied

You stay on correspondence through resolution.

Emergency mitigation

Take reasonable steps to prevent further damage and keep receipts. Photograph the damage before repairs begin where it is safe to do so.