First notice of loss can be filed by the broker or the insured. After a named storm, use this form rather than email so your notice is time-stamped and routed immediately.
First notice of loss
What happens next
Notice acknowledged
Claim number issued on submission.
Referred to the adjuster
Referral made within one business day of notice.
Contact with the insured
The adjuster reaches out directly to arrange inspection.
Broker kept copied
You stay on correspondence through resolution.
Emergency mitigation
Take reasonable steps to prevent further damage and keep receipts. Photograph the damage before repairs begin where it is safe to do so.